Introduction
110s Digital Studio ("we", "us", "our") operates the website 110s.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our web design, development, and digital strategy services.
We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the practices described in this policy.
Information We Collect
Information You Provide
When you contact us, request a quote, or engage our services, we may collect: your name, email address, phone number, business name, website URL, project requirements and brief details, and any other information you voluntarily provide through our contact forms, quote request forms, or direct communications.
Information Collected Automatically
When you browse our website, we may automatically collect: IP address, browser type and version, operating system, referring URLs, pages visited and time spent, device information, and cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to: respond to your enquiries and quote requests, deliver web design, development, and digital strategy services, communicate project updates and deliverables, improve our website performance and user experience, send relevant updates about our services (only with your consent), comply with legal obligations, and protect against fraudulent or unauthorised activity.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These include essential cookies required for site functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with: trusted service providers who assist in operating our website and delivering services (such as hosting providers and email services), professional advisors (legal, accounting) as necessary, and law enforcement or regulatory bodies when required by law. All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, regular security audits and updates, access controls limiting who can view personal data, and secure coding practices in all our development work. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related data is typically retained for the duration of our business relationship plus a reasonable period thereafter for legal and accounting purposes.
Your Rights
Under the Australian Privacy Principles, you have the right to: access the personal information we hold about you, request correction of inaccurate or outdated information, request deletion of your personal information (subject to legal obligations), opt out of marketing communications at any time, and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our contact page or email us directly.